SouthWorks Blogs
Home
About
Alberto Ortega
Sharing thoughts about Systems Management and IT trends
Category:
ITIL
Subscribe to RSS Feed
ITIL – SLA Templates
Published by
aortega
on May 2nd, 2008 9:45 pm under
ITIL
No Comments
Are you willing to write your first set of SLAs and you are wondering which sections you should consider? Take a look at the templates at NextSLM.org. They helped me a lot: http://www.nextslm.org/internalsla.html
Recent Posts
Sharepoint 2010 – Change SAML Token Lifetime
Sharepoint 2010 and ADFS – Sign in as a different user
Ahora sí , podes estar en las nubes [Material]
[SCVMM Powershell] Update the Cost Center property of every managed Virtual Machine
Ahora sí, podes estar en las nubes (Conferencia Técnica)
Categories
Audit Collection
(1)
Events
(14)
Hyper-V
(6)
Identity Management
(5)
IIS7
(1)
Image Deployment
(1)
ITIL
(1)
Management Pack dev
(1)
Microsoft
(2)
MOM 2005
(3)
MS Exchange Server 2003
(3)
Novell
(2)
Powershell
(1)
Security
(1)
Sharepoint Technologies
(9)
Sun
(1)
System Center
(8)
System Center Capacity Planner
(2)
System Center Configuration Manager
(3)
System Center Data Protection Manager
(1)
System Center Operations Manager
(11)
System Center Virtual Machine Manager
(3)
Team Foundation Server
(1)
Uncategorized
(5)
Virtualization
(3)
VMWare
(2)
Windows 2003 Sever
(3)
Windows 7
(4)
Windows Server 2008
(6)
Windows Server 2008 R2
(5)
Windows Vista
(1)
Xen
(1)
Archives
August 2010
(2)
May 2010
(3)
April 2010
(3)
February 2010
(2)
November 2009
(2)
October 2009
(3)
September 2009
(2)
July 2009
(5)
June 2009
(4)
May 2009
(4)
February 2009
(2)
January 2009
(3)
November 2008
(1)
September 2008
(1)
August 2008
(3)
July 2008
(1)
June 2008
(1)
May 2008
(2)
April 2008
(1)
September 2007
(3)
June 2007
(2)
May 2007
(1)
June 2006
(1)
April 2006
(2)
January 2006
(1)
December 2005
(1)
November 2005
(2)
October 2005
(6)
September 2005
(2)