Sebastian Renzi’s Blog

I was really surprised when I saw HTC using Twitter for important product announcements like:

“sad news, US. we looked into it- by the time we could bring Touch HD to the states, it would be old news. we do have other cool stuff coming”

After researching a little bit I realized that HTC is not the only big company using Twitter as an official communication channel.

Comcast (USA) is giving technical support, CNN interacts with listeners through Twitter and many others like airlines, retailers and media companies.

Here you will find a list of companies using twitter in different areas, like customer support, marketing, flight status and technical support among others.

Media
Reuters http://twitter.com/reuters
CNN http://twitter.com/cnnbrk
BBC (Off-site List) http://menti.net/?p=17
NY Times http://twitter.com/nytimes 
ZDNet http://twitter.com/zdnett
CNET News http://twitter.com/CNETNews
Times OnLine http://twitter.com/TimesWorldNews
CBC News http://twitter.com/cbcnews

Airlines/Travel
Carnival Cruise Lines http://twitter.com/CarnivalCruise
Delta http://twitter.com/deltaairlines
Jetblue http://twitter.com/JetBlue
Southwest Airlines http://twitter.com/SouthwestAir
Mahalo Travel http://twitter.com/mahalotravel

Retailers
Dell Outler http://twitter.com/DellOutlet
Direct2Dell http://twitter.com/Direct2Dell
Direct2Dell (China): http://twitter.com/Direct2Dell_CN
Studio Dell http://twitter.com/StudioDell
WOOT: http://twitter.com/woot
Apple: http://twitter.com/appleinc 
Amazon.com Deals: http://twitter.com/amazondeals
Zappos http://twitter.com/zappos
Buy.com http://twitter.com/Buy_com 

Manufacturing
GM http://twitter.com/GMblogs
Ford http://twitter.com/FordCustService

If you want to start Twittering visit: http://www.twitter.com

Sebastian Renzi http://www.twitter.com/sebarenzi